Frequently Asked Questions
 


 

Here are the most common inquiries we receive from our customers.

Communications

1.   If I place my order this morning, can I receive my order this afternoon?

2.   If I place my order today, can I receive my order tomorrow?
3.   I left a phone/email/Facebook message this morning. Why haven't I heard back yet?

Courier Delivery

4.   At what times can my free delivery be scheduled?
5.   Can I schedule my free delivery on a weekend?

Shipping

6.   I live outside of the Hudson County NJ, and NYC. Do you ship orders through the mail?
7.   I live outside of the United States. Do you ship orders internationally?
     
Payment
 
8.   I'm unable to use PayPal right now. What other methods do you accept?

Midtown Carnivores

9.   Where is the Midtown Carnivores store located?
        Can I go there to buy/pick up plants?
10.   Will you be carrying any rarer carnivorous plants than the ones listed?
11.   I'm looking for this specific species of plant...?
12.   Will you be providing carnivorous plants wholesale?



 

COMMUNICATIONS

1. If I place my order this morning, can I receive my order this afternoon?

While we frequently do process next-day orders, we are unable to process same-day orders due to logistical limitations.
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2. If I place my order today, can I receive my order tomorrow?

Possibly, depending on logistics. The best way to place a rush order is to call us at 347-GO-4-VFTs (347-464-8387). Requests for rush orders must also provide a phone number, so that payment and delivery details can be worked out in real time.

Rush order requests must be placed prior to 5:30PM the day before delivery. In the event that a next-day delivery is requested in New Jersey, a $3 rush fee will be added to orders whose subtotal (before sales tax) is $20 or less, or a $4 rush fee will be added to orders whose subtotal is greater than $20. 


Note
: Generally, we will not be not be able to accomodate rush deliveries to New York City
, unless it is for the day of another already-scheduled delivery.


All orders requesting postal shipping will ship either USPS Ground Advantage or USPS Priority Mail after payment is received. We do not offer overnight shipping.

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3. I left a phone/email/Facebook message this morning. Why haven't I heard back yet?

For logistical reasons, our hours of phone communication are from 12PM-1PM and 5PM-10PM on weekdays, and all day on weekends. Likewise, our hours of email communication are from 5PM-10PM on weekdays and all day on weekends. Our fastest responses are to voicemails on our main number, 347-GO-4-VFTs (347-464-8387). We do reply to all messages.     (back to top)

COURIER DELIVERY

4. At what times can my free delivery be scheduled?

For Secaucus deliveries: we can typically do deliveries 12:15PM-12:45PM or 4:15PM-4:45PM on weekdays.


For
Bayonne deliveries: we can typically do deliveries 5:00-6:00PM on weekdays, or times by request on weekends, depending on our availability.

For NYC, please see the front page of the website for available delivery dates, or send us an email.
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5. Can I schedule my free delivery on a weekend?

Depending on our availability, we may be able to do deliveries to Bayonne on weekends, and sporadically to Manhattan on select weekend dates as well.     (back to top)

SHIPPING

6. I live outside of the Hudson County NJ and NYC. Do you ship orders through the mail?

We offer USPS shipping for orders through the mail, for both NJ orders, NYC orders and the rest of the country. Unpotted plants are shipping as USPS Ground Advantage starting at $8. Potted plants will ship USPS Priority Mail starting at $12.

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7. I live outside of the United States. Do you ship orders internationally?

Unfortunately, we do not have the necessary permits to ship live plants internationally.
 
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PAYMENT

8. I'm unable to use PayPal right now. What other methods do you accept?

While our preferred method is PayPal, we can accept Venmo and Zelle.
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MIDTOWN CARNIVORES

9. Where is the Midtown Carnivores store located?
      Can I go there to buy/pick up plants?

We do not have a physical "brick & mortar" storefront, due to the costs involved. Our business model involves our bringing your plants to you in either Bayonne, Secaucus or NYC by appointment.     (back to top)

10. Will you be carrying any rarer carnivorous plants than the ones listed?

While we are actively expanding the range of our selection, we will likely not seek to offer ultra-rare plants as standing inventory in the foreseeable future. While there may be an occasional rooted Nepenthes cutting or Sarracenia division offered, we are not looking to heavily expand into the realms of collector plants at this time. That may change in the future, but time will tell.      (back to top)

11. I'm looking for this specific species of plant..?

If there's a specific plant you're looking for, send us an email, we may be able to point you in the right direction.    (back to top)

12. Will you be providing carnivorous plants wholesale?

Unfortunately, we do not currently offer wholesale plants.     (back to top)