Frequently Asked Questions
 


 

Here are the most common inquiries we receive from our customers.

Communications

1.   If I place my order this morning, can I receive my order this afternoon?

2.   If I place my order today, can I receive my order tomorrow?
3.   I left a phone/email/Facebook message this morning. Why haven't I heard back yet?

Courier Delivery

4.   At what times can my free delivery be scheduled?
5.   Can I schedule my free delivery on a weekend?
6.   None of the listed transit hubs are convenient for me.
      Can I take delivery at any other MTA stops?

Shipping

7.   I live outside of the five boroughs/New York. Do you ship orders through the mail?
8.   I live outside of the United States. Do you ship orders internationally?
     
Payment
 
9.   I'm unable to use PayPal right now. What other methods do you accept?

Midtown Carnivores

10.   Where is the Midtown Carnivores store located?
        Can I go there to buy/pick up plants?
11.   Will you be carrying any rarer carnivorous plants than the ones listed?
12.   I'm looking for this specific species of plant...?
13.   Will you be providing carnivorous plants wholesale?



 

COMMUNICATIONS

1. If I place my order this morning, can I receive my order this afternoon?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.
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2. If I place my order today, can I receive my order tomorrow?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.

All orders ship either USPS Ground Advantage or USPS Priority Mail after payment is received. We do not offer overnight shipping.

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3. I left a phone/email/Facebook message this morning. Why haven't I heard back yet?

For logistical reasons, our hours of phone communication are from 12PM-1PM and 5PM-10PM on weekdays, and all day on weekends. Likewise, our hours of email communication are from 5PM-10PM on weekdays and all day on weekends. Our fastest responses are to voicemails on our main number, 347-GO-4-VFTs (347-464-8387). We do reply to all messages.     (back to top)

COURIER DELIVERY

4. At what times can my free delivery be scheduled?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.

All orders ship either USPS Ground Advantage or USPS Priority Mail after payment is received. We do not offer overnight shipping.

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5. Can I schedule my free delivery on a weekend?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.

All orders ship either USPS Ground Advantage or USPS Priority Mail after payment is received. We do not offer overnight shipping.
     (back to top)

6. None of the listed transit hubs are convenient for me.
    Can I take delivery at any other MTA stops?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.

All orders ship either USPS Ground Advantage or USPS Priority Mail after payment is received. We do not offer overnight shipping.
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SHIPPING

7. I live inside/outside of the five boroughs/New York. Do you ship orders through the mail?

We offer USPS shipping for orders through the mail, for both NYC orders and the rest of the country. Unpotted plants are shipping as USPS Ground Advantage starting at $7. Potted plants will ship USPS Priority Mail starting at $10.

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8. I live outside of the United States. Do you ship orders internationally?

Unfortunately, we do not have the necessary permits to ship live plants internationally.
 
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PAYMENT

9. I'm unable to use PayPal right now. What other methods do you accept?

While our preferred method is PayPal, we can accept Venmo and Zelle.
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MIDTOWN CARNIVORES

10. Where is the Midtown Carnivores store located?
      Can I go there to buy/pick up plants?

We do not have a physical "brick & mortar" storefront, due to the costs involved. Our business model is through USPS shipping only.     (back to top)

11. Will you be carrying any rarer carnivorous plants than the ones listed?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.      (back to top)

12. I'm looking for this specific species of plant..?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.    (back to top)

13. Will you be providing carnivorous plants wholesale?

As of July 2023, Midtown Carnivores is no longer offering in-person courier of plants. Our plant nursery and retail operations will cease at the conclusion of the 2023 growing season, as we shift our focus to educational programs.     (back to top)